【旅行記】休養しにローレンシャン高原へ・・・KO x3でした。

Lies upon lies… I booked and paid for a King suite. What did I get? A Queen bed, but apparently the check-in attendant swore blind it was King. Sorry, mate, but we actually own a King bed at home. We do know the difference. (And yes, I’ve got the photo to prove it.)

The kitchen? A crime scene. Every glass, cup, and plate had to be washed before we dared touch them. I suppose that’s the new “self-service hospitality” standard—do the washing up before you relax. Lesson learnt.

Our room was shoved next to the staircase, which I knew would be trouble and—surprise!—regretted enormously. And the pièce de résistance: the restaurant DJ directly below, hammering out thumpa-thumpa beats until 11pm. When I first called reception, I was told it would stop at 9pm. Wrong. Called again—“Oh, 10pm.” Wrong again. Midnight rave energy until 11pm, and by then my ears were ringing like church bells. Sleep? Forget it.

Oh, the perks of being a Bonvoy Gold Member! When we asked for late checkout, it was a flat “No”—out by 11am sharp. Truly first-class treatment.

Westin Ottawa? Dreadful. Westin Old Montreal? Equally dreadful. And now Tremblant joins the club. Marriott Ottawa wasn’t any better. Beginning to think the Westin/Marriott brand is less “hospitality” and more “how much can we get away with before you give up?”

And yes, it might sound harsh, but that’s exactly what we got on this trip. You can pour millions into renovations, but unless your guests actually feel welcomed and looked after, it’s just lipstick on a pig.